COVID-19 Safety Plan

Closing 

This Saturday, Octover 31, 2020 will be the last day for ordering food from us with a final delivery for Tuesday, November 3rd.

It has been both an honor and a priviledge to have had our meals in your homes. I would like to thank each and every one of our customers for supporting Tibias and myself over the past 3 years. Your support allowed Tibias the opportunity to create and build a business from an idea where he saw there was a need in the market.

I offer my sincerest apologies for not being able to continue to offer this service.

Stay safe and again, thank you for all of your support.

Respectfully,

Terri 

 

 

FAQ

Can I pick up my meals instead of having them delivered?

Yes, you can pick up. Once you log in and place an order, you can specify where to pick up. Currently we offer pick up at these locations:

Fuel Supplements
3388 Dou­glas Street Vic­to­ria, BC V8Z 3L3 (778) 430‑5229

Fuel Supplements Westshore
101-1810 Old Island Highway Victoria, BC V9B 1J2 (778)-433-3835

How does it work?

Simply choose your meals, register, check out, and pick a delivery date and drop-off location.

Are the meals frozen?

Meals are not frozen. Flex Food meals are delivered fresh twice a week.

Is there a minimum order?

There is no minimum order, but discounts occur when more meals are ordered in a single delivery.

What do I need to pick up my food?

Any piece of ID or email confirmation.

Do you offer custom meal services?

Contact us and we would love to chat with you about your options.

What are the cut-off times for ordering?

Effective April 7, 2020 new cut-off and delivery options:

Cut off date for orders is Saturday at 10 pm

With a delivery option of

Tuesdays between 10am and 3pm

Can you customise standard/menu meals?

Yes, some simple changes can be accommodated, but if it is something complex please feel free to give us a call and we’ll work out how to meet your needs.

How do I heat my meals?

Our containers are microwave safe. Simply put your meals in the microwave for 2-3 minutes. If you choose to freeze your meal, additional time may be needed.

How long will my meals remain fresh?

Our meals are sealed and will remain fresh for 3-4 days in the refrigerator. If they will be stored for more than 4 days, we recommend freezing them. Our meals remain good for up to 1 month when frozen.

What are the hours of operation for Flexfoods?

The Flexfoods kitchen is in full gear on Mondays with deliveries being made on Tuesdays. If the Monday is a holiday, then the kitchen is in full gear on the Wednesday with deliveries made on Thursdays. 

Is Flexfoods open on Holidays?

The Flexfoods kitchen is not open on holidays. If the Monday is a holiday then the Flexfoods kitchen will open on the Wednesday and offer a Thursday delivery. The Flexfood kitchen closes down for the Christmas holiday season. Specific closure dates will be posted at the beginning of December.

Can I choose a delivery time?

Unfortunately you cannot. The Flexfood kitchen operates out of the Westshore. Deliveries begin in the Westshore at 10 am then typically move into the downtown Victoria area then Saanich and finish with heading out to the Penninsula. If you would prefer a more specific time, the drop off at Fuel Supplements at either the Westshore location or the Douglas Street location may be a better option for you.

Can I tip the delivery and kitchen staff?

Tips are always welcomed. There is a tip option at the check out for your convenience.